Welcome to Running Roan Tack

Heather Zielinski (owner of Running Roan Tack)
aboard Myra (the roan in Running Roan Tack).



MISSION STATEMENT:
Running Roan Tack, LLC offers quality, fashionable and unique items
for both horses and riders to enhance the western lifestyle we love.
We believe in the brands we sell and stand behind our products.
We strive to create an enjoyable, efficient and secure
online shopping experience for our customers.
Every effort is made to be "forward thinking" in everything we do.



Frequently Asked Questions

1. How fast will my order be shipped?
Orders are processed and shipped within 24-48 hours (excluding Saturdays and Sundays) after they are placed. If we are away vending at an event, we will try our best to get your order shipped as quickly as possible. Most domestic orders are shipped via USPS Priority Mail which delivers in 2-3 business days. If we are out of stock on an item, we will contact you by phone or email to update you on the status of your order.

2. Do you ship internationally?
Yes we do! International orders are shipped via USPS air mail.

3. What is your return policy?
We will gladly return or exchange items purchased from Running Roan Tack that are returned to us in brand new, unused condition (clothing must be unwashed). Customers will be credited for the purchase price of the item. For exchanges, we will ship the replacement item to you at no charge. We ask that you contact us before returning an item. Returns can be sent to:

Running Roan Tack, LLC
10290 S Township Rd
Canby, OR 97013

Our merchandise is inspected for defects upon arrival and again when packaged for shipping. If we missed something and your order contains a defect, please contact us so we can make it right.

If you experience a problem with your Running Roan Tack goodies, please let us know.

4. Do you take special or custom orders?
Yes we do! Just let us know what you'd like and we'll quote you a price.

5. Do I have to place my order online?
We know that not everyone is comfortable placing orders online, so we can take your order and information over the phone at 503-758-6614.

6. Can I pay by check or money order?
We accept checks and money orders. Simply call us to put the items you want on hold, then send payment to:

Running Roan Tack, LLC
10290 S Township Rd
Canby, OR 97013

Checks and money orders will be held until clear. Orders awating payment will be held for 10 days. If payment does not arrive within 10 days, items will be released from hold and offered for sale.

7. Do you charge sales tax?
Nope! The state of Oregon remains sales tax free.

8. Do you offer gift shipping?
Yes we do! If you would like your purchase shipped directly to a gift receipient, simply enter YOUR name and address into the Buyer Address area and then enter THEIR name and address into the Shipping Address area at checkout. We will withhold the invoice from the box and ship the gift. Sorry, we do not offer gift wrapping at this time.

9. Where are you located? Can I pick up my order instead of having it shipped?
Our physical location is:

Running Roan Tack, LLC
10290 S Township Rd
Canby, OR 97013
Store shown by appointment only

For local customers, you can pick up your order to save on shipping costs. Please contact us to make arrangements.

You can visit us on the road too! Check our schedule to see a list of events we will attend with our mobile tack trailer.

10. Do you sell wholesale?
Sorry, we are retail only.



About Running Roan Tack
In 2002, Heather Zielinski enthusiastically combined her love of horses and interest in graphic/web design with her specialty retail and business experience to create a new venture. All the company needed was a name. The inspiration for the name of the business came from Heather's barrel horse, a fiesty red roan mare named "Myra". Heather and Myra have been a team since 1998.

Running Roan Tack opened for business on September 9, 2002 and enjoyed a successful run on eBay gaining many loyal customers from around the globe. Originally developed as a concept store featuring Cowperson Tack, Running Roan Tack has grown to offer many brands of tack, as well as items to outfit riders too.

Today, Running Roan Tack focuses on developing a website providing a fun and secure online shopping experience in addition to operating a polished and professional mobile tack trailer. Keeping with her progressive attitude regarding life and horsemanship, Heather views the business as a continual work in progress. Running Roan Tack is proof that dedication, hard work, and an unremitting devotion to a dream really is worth it.

“Keep your dreams alive. Understand to achieve anything requires faith and belief in yourself, vision, hard work, determination, and dedication. Remember all things are possible for those who believe.”
- Gail Devers